How we drive impact.

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Look deeper.

Problems must be addressed across people, process, policy, and technology.

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Solve smarter.

Our Guiding Model gets results because it builds the capacity of key individuals and the organization simultaneously. 

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Deliver better.

Our project management practice includes subject matter expertise in change management and organizational development.

Our Perspective: look at the problem differently.

In our process, we take a look at the end-to-end journey from both sides of the coin to ensure we get the right outcomes. Real change happens when people, process, policy and technology move together with a shared vision.

We look at the entire system, from the inside out and outside in, to solve problems at their root and design solutions that last.

Two clasping hands hold overlapping circles labeled "Design, Develop, Deliver" and "Engage, Adopt, Equip." Keywords like "Technical Delivery" and "People, Process, Policy" are highlighted, reflecting collaboration and strategy.

The Guiding Model: solve the problem differently.

This approach enables our services to drive lasting impact and is radically different from traditional consulting approaches. Our solution approach gets results because it builds the capacity of key individuals and the organization simultaneously.

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Paradigm Shift
Shared Mindsets

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  • Experiences in this phase lay the foundation for mindset shifts that are essential to the practice, system, process, or growth needed for both the near-term project goals and to maintain the changes in the long run.

Guided Mastery
Knowledge & Skills

  • Our guides work with individuals and small groups to provide new knowledge and skills, then work alongside individuals to apply those concepts in real time on real work.  This rapid applied learning leads to quickly developed and longer-lasting new capabilities.

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Systems Change
Process & Policy

  • Once the solution is established, we work within the organization to ensure systems and processes exist that can sustain and scale the solution throughout the organization.

Project Management: deliver the solution differently using change management and organizational development expertise.

Illustration of a person labeled "The Rider" sitting on a gray elephant labeled "The Elephant," walking on a path labeled "The Path", showcasing the flow of project management.

Heath, C., & Heath, D. (2010). Switch: how to change things when change is hard.

Motivate the Elephant

The feelings that drive or resist change.

Direct the Rider

The rational understanding of the change.

Shape the Path

The surrounding environment that drives or resists change.